Twinkle, Twinkle, Little Star

“Twinkle, twinkle, little star, How I wonder what you are! Up above the world so high, Like a diamond in the sky.”

Where I grew up, elementary school was grades 1 through 6 and when you graduated from 6th grade, you were promoted to Junior High school. For the first time in your educational career, you were introduced to the responsibility of managing your class schedules, electives, and hallway lockers. Do you recall those days? At thirteen years of age, uncoordinated, unpopular, timid, and slightly attention challenged, it was often a recipe for disaster for me. But I somehow managed. I even signed up for my electives. I picked journalism because they got to use a computer, but beyond that, I had no idea what to pick. I rolled the dice and signed up for band. 

I decided to try the trumpet as my instrument. As with every member, we were given special attention by the instructor. We began practicing on day one and it was a sonic disaster. Squawks, buzzes, squeaks, and raspy rattles were heard across the auditorium. I questioned my decision more than once but kept practicing along with my peers. With our instructors help, we finally began to learn proper posture, embouchure, breathing and finger placement. Like some sort of miracle, after a while, real notes started to appear. We were no way close to competing with Louis Armstrong, but we could really blast “Mary Had a Little Lamb” and “Twinkle, Twinkle, Little Star” like nobody’s business. 

I recall how we all thought we had move up into the major leagues when we hit almost every note and occasionally even had the timing right. Some notes were extra special. They require a bit more skill to hit so when you finally did, you liked to hold it a bit longer, perhaps too long. With a help of a metronome, we eventually moved past the “finally got it so hold it” tendency. The trumpet concerto finally had those stars twinkling. 

The band teacher assembled everyone together. We had been practicing and performing separately but now it was time to play together. Our trumpet section joined the flutes, clarinets, trombones, saxophones, and percussion. The entire band came together and was ready to perform.

Have you ever been in a car accident? There is a weird feeling where all control is pulled away from you and the world boils in chaos all around you. Well, that is how it was when we first started playing together. It was awful! We were all blindly playing through the notes on the sheet music in front of us, unaware of being out of sync and out of tune with everyone else. 

“Stop! Stop! Stop!” the instructor tried to wrangle the stampede. “Let’s start slow. Hold each note until I tell you to move on. Watch me!” The conductor raised his baton, and, on the downstroke, the room erupted in the “Mary” note. It started rough but as we held it, something amazing happened. We finally heard each other for the first time. It was actually quite remarkable. The instructor smiled. Seeing us each awaken to this new connection he moved on to the next stroke, “had”, then “a” and the double beat “little.” When we finally reached “go” there was a bit of awe in the room, and we were even a bit emotional. We had done it! It was no Concerto Magnifico, but it had unlocked a key lesson in life. Paying attention and listening to each other would allow us to make beautiful music together. 

We all have a part to play. We carry different instruments in life. We each have unique abilities, talents, passions, and perspective. Something incredible happens when we come together, listen to each other, and focus on a common outcome. Our individual notes become a chorus, resonating, and amplifying each other into something that we could never achieve on our own. Individually, we are all amazing wonders, but together, we are magnificent, like a diamond in the sky!

Play your notes with all your heart! But listen. Connect. Feel the majesty of what we can be together. Let’s keep playing!

Movies!

A gasp and then silence fell across the room. Jenna, a young and wide-eyed girl behind me said with a soft and nervous voice, “Mommy, are they okay?” Boom! The environment exploded with electrifying sound and brilliant flashes of light. Silhouettes of nearby friends illuminated all around us, projecting living shadows across the room. A melody of “oohs” and “aahs” rose from the crowd. All eyes were fixed on the glowing white screen in front of us. It was grabbing us and pulling us toward an irresistible climax. A rising sound, then a chorus of anticipation filled our ears. Then sweeping notes of joy flooded many of our eyes with tears. The protagonist on the screen had stepped into our souls. We feel how she felt. We see what she saw. We heard what she heard. The moment had stitched us into the story. We had arrived. And yes, Jenna, things are going to be okay. 

Movies tell stories. But they also connect us. They walk us through our own emotions, our own dreams, and our own fears. They scare us. They inspire us. They take us on a fanciful journey. They stir our imagination, transport us to new realities and ultimately entertain, delight, and stir our souls. The art of storytelling through the medium of cinema is an amazing experience. It is needed. Through it we can step outside of our own troubles and into new possibilities. Our human souls yearn for those stories and imagination to take us on journeys we would never venture alone. They can be healing, providing relief and therapeutic inspiration. They can be fun.

As filmmakers, we have the incredible privilege of helping bring this experience to the world. Directors, producers, actors, cinematographers, designers, composers, editors, artists, and other cast members all assemble to bring these stories and experiences to life through visual and auditory means. It is an art-form and craft that ministers the magic of storytelling, delight, and joy to our planet.

This Friday, Inside Out 2 shows up in theaters. Be sure to take your friends and family to see it and encourage others to do the same. I don’t know about you, but I can’t wait to see it, hear it, and of course… feel it too.

Richard Sherman

I was running late. The previous session had run over. I needed to run! I jogged across the campus to make it to my next meeting. It was in the presentation room at Imagineering HQ. After a quick sprint down the John Hench Graffiti Hallway, I quietly ducked into the venue. Thankfully, I wasn’t alone. I followed in a few other late arrivals. The person in front of me and I took a seat on one of the couches in the back. The meeting hadn’t yet started. I let out a sigh of relief and the person next to me smiled and nodded a sympathetic, “Well, at least we made it.” We managed to find some water bottles, a nice treat after a mad dash between meetings. We chitchatted about the water, the sprawling creative campus and the new modernized presentation room.

The meeting finally got underway. The emcee stood at the front of the room on a small riser and addressed the crowd. They had wheeled in a digital piano and a stand mic. The host welcomed everyone and informed us that we were in for a special treat. A renowned guest had joined us today and would be talking to us about their career at Disney as a songwriter and musician. This special guest, he informed us, was a Disney legend and had worked directly with Walt Disney himself. There were some oohs and ahhs across the room as the announcer concluded, “Please join me in welcoming Richard Sherman to the stage.”

We began to clap. My new friend next to me stood up and started walking toward the front of the room. I was stunned! He turned around and looked at me and grinned. I’m pretty sure my face was red. All this time I hadn’t recognized that the friendly soul sitting next to me was none another than one of the most prolific composer-lyricists in the history of family entertainment, Richard Sherman. 

Richard took his seat at the keyboard and began telling us his story. He talked about his time working with Walt Disney. He told how he and his brother, Robert, had composed songs like “Chim Chim Cheree”, “Supercalifragilisticexpialidocious,” “I Wanna Be Like You,” “The Tiki Tiki Tiki Room”, “A Spoonful of Sugar,” “Feed the Birds”, “Winnie the Pooh,” and of course, “It’s A Small World (After All).” He used the keyboard to tell the stories and punctuate each stage of his career with melody and rhyme. He sang to us. He taught us. He inspired us. He entertained us. Richard was simply amazing.

This past weekend, Richard composed his final outro. The narrative of his 95 years had reached its end. While his story may have ended, his songs never will. His words, his choruses and his melodies will live on forever. Like him, they sing to our souls. They teach us to smile, optimistically and cheerfully embrace the future, our work and each other. They entertain and delight us. Richard tickled the keys of the human spirit. He will be missed, but his words will continue across the planet for years to come. 

And finally, just a reminder, don’t hesitate to greet those you sit next to, even if you are late to the meeting. You never know who you might accidentally meet. But then again, I guess it does make sense, it is A Small World, after all.

“No matter what you do, give it everything you’ve got.” – Richard M. Sherman


Watch “The Boys: The Sherman Brothers’ Story” on Disney Plus: https://www.disneyplus.com/movies/the-boys-the-sherman-brothers-story/lAccl79EUlcX

Dreams

What is your dream?

As a kid I would dream of being a scientist and working in outer space. Like many of my generation, I was inspired by Star Wars. I loved the Jedi and fancied being one myself, but I was absolutely fascinated with spacecraft. I would spend hours in grade school drawing spaceships and orbital space stations while the rest of the class did their lessons. I wasn’t alone. My friends were all enamored with Star Wars and epic adventures. Then I saw the movie TRON. A new passion formed. I wanted a computer so bad I could taste it!

TRON inspired me. I dreamed of creating virtual worlds my programs could live in. I even imagined living in the Grid myself. In fact, I would ride a light cycle all the way to school. To be fair, everyone else just saw an old beat-up BMX bike, but for me, I was fighting for the users. I wrote my first real program in 7th grade. No surprise, it was a space game with flying sprites of rockets, asteroids, and invading aliens. I remember how incredible it felt to deliver that experience and hearing how others were enjoying it. I was a computer astronaut pushing bits around and manipulating the world through code. After college I worked as a civil engineer shaping the physical world through software. I still dreamed of creating fantasy worlds where my love of space, science and technology could collide. Then it happened.

It smelled like dirt and diesel. Large earth moving vehicles were roaring around us. Steel and concrete workers were busy shaping the terrain. We navigated across deep dirt ruts and board covered walkways, eventually making our way to a center area. Tall rock work spires pierced the sky all around us. Then I felt goosebumps. A grin shot across my face as we rounded a corner and suddenly before us was the Millennium Falcon. I couldn’t believe it! The terraforming of Galaxy’s Edge at Disneyland was almost complete. It hit me. I was seeing my dream come true. We had spent the last several years helping craft the software pipelines and systems that would power this adventure. Soon guests of all ages would experience this fantastical journey into the world of Star Wars powered by technology, science, and imagination.

One hundred years ago, Walt Disney had a dream. He dreamed of a company that would inspire and entertain the world through the art of storytelling. It was a vision of a bright and hopeful future. A dream that would cherish and learn from the past but push boldly forward into the future. And it would require the most important thing of all. People. Artist, workers, Imagineers, cast members, and of course, guests. Today, 100 years after Walt and Roy Disney started the company, we keep moving forward, creating new ideas and inspiring others like we were inspired. Every day, we ship encouragement and delight to our fellow humans all over the world. It is what Walt envisioned. It is what we do. We are part of that magic. Walt’s dream continues because of all of you. With a little faith, some trust, and a bit of pixie dust, I’m convinced that we will continue to delight and surprise the world for years to come.

Congratulations, team! Let’s celebrate one hundred years of Disney magic, inspiration, and storytelling… and here’s to 100 years more!

The Best Pottery

It was the first day of the pottery class. The instructor welcomed the students and began to orient them on the material. He announced that the final grade would be determined by one of two measures. For half the class, he said that their final grade would be determined by the “quality” of their pottery. Their goal was to work on a single high quality product. For the other half of the class, he said that their final grade would be determined by “quantity”. Their goal was the sheer amount of pottery produced. Fifty pounds of pots would be rated an “A”, forty pounds a “B”, and so on. The class began and the students began their work.

The last day of class finally came and a curious fact emerged. The works of highest quality were not produced by the group focused on quality. Instead, the highest quality works were all produced by the group graded for quantity! It seemed that the “quantity” group got busy producing piles of work and learning from their mistakes as they went along. In contrast, the “quality” group sat around theorizing about perfection, and in the end had little to show for their work than some theory of perfection and a lump of dead clay.[1]

The key to becoming a great artist, writer, musician, etc., is to keep creating! Keep drawing, keep writing, keep playing! Quality emerges from the quantity. It strikes me that the same thing applies to software and systems we run. When we focus purely on the quality, we actually miss the mark. The way to improve quality is to keep creating, testing and learning. In the software sense, we want to keep releasing our code as often and as fast as possible. By doing that, we build operational expertise, knowledge and automation. We develop fast feedback loops that nudge the digital clay into a better shape. We tune processes to provide faster feedback loops, remove toil through automation, and minimize human error and mistakes. We optimize for a high throughput of working products and reap the prize of high quality outcomes.

But does this hold true? In my career, I have seen this to be true time and time again. Areas where we remove friction and optimize for faster release cycles (even multiple times a day), with automated integration, testing and delivery, ultimately result in higher quality products. I see the same thing looking out to the industry. The highest performing teams optimize for highest flow. The prize of perfection comes by delivering and learning. In the book, “Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations,” Dr. Nicole Forsgren, Jez Humble, and Gene Kim ran a multi-year research project looking at practices and capabilities of high-performing technology organizations. Their conclusion was that the highest performing organizations embraced the notion of continuous delivery, the ability to deliver changes frequently, reliably and with minimal manual effort.[2]

We ship! As technologist, software engineers and SREs, our teams help design, build and run the digital trains that deliver amazing products and experiences to our customers and fellow employees every single day. Our goal is to make these experiences shine! And, as the pottery class learned, it is quantity of our practice and continuous learning that makes them more perfect.

Keep shipping. Keep improving. Keep delivering!


References

  1. The pottery parable is a true story as captured by David Bayles and Ted Orland in their book, Art & Fear. There is a similar story about photography in James Clear’s book Atomic Habits.
  2. Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations by Dr. Nicole Forsgren, Jez Humble, and Gene Kim also identifies other key traits of high performing organizations, including having loosely coupled architecture, embracing a learning culture of experimentation, adopting lean principles to optimize flow, and creating a high-trust and empowering environment.

  • Forsgren, N., Humble, J., & Kim, G. (2018). Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations. IT Revolution Press.
  • Bayles, D., & Orland, T. (1993). Art & Fear. The Image Continuum.
  • Clear, J. (2018). Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones. Avery.

A Culture of Candor

“There’s no upside in being wrong.” – Ed Catmull

“I need to sit down.” We were standing in a crowded reception hall and the keynote speaker and I were talking. He had a pained look on his face. The waitstaff was bustling around offering hors d’oeuvres to the conference attendees that had gathered after a “Ralph Breaks VR” demonstration at The Void at Downtown Disney. I spotted a collection of chairs in the corner and motioned toward them, “Let’s grab a seat there.” 

“That’s better!” It was a star-struck moment for me. I was now sitting next to one of my heroes and in an hour or so we would be going to dinner together. I first heard about Ed Catmull in college. I had admired his research in computer graphics including his pioneering work in texture mapping. Sitting there, it occurred to me that the incredible VR demonstration we just saw wouldn’t have been possible without his revolutionary work. Ed smiled, clearly relieved to be sitting down and then continued our conversation. We talked about the technology, cloud computing, PIXAR, Walt Disney Animation Studios, Steve Jobs, John Lasseter, mindfulness and of course, Ed’s book, Creativity, Inc.

“I hated it!” Ed’s shook his head in response to my question about his experience writing the book. It was a lot of hard work. He explained how he had enlisted 40+ reviewers to critique the manuscript and was always wanting more. Despite his elaborate efforts to get that candid feedback, he was convinced that it was still far from perfect. After publication, he said he received abundant feedback from the brilliant folks at PIXAR on all the areas he got wrong. He was motivated and even encouraged by Bob Iger, to make a second edition. I do hope that happens. The thing that impressed me the most about Ed was his insatiable desire to get things right and to enlist the help of others to do so. When I asked why he went to such measures to get that feedback, he told me, “There’s no upside in being wrong.” 

If you ever read Ed’s book, and you should, you know how much emphasis is placed on getting authentic and candid feedback. That approach has shaped the storytelling and creative content powerhouses at PIXAR, Walt Disney Animation Studios and ILM. I told Ed about my first visit to PIXAR and how it left such a huge impression on me. It wasn’t just the great campus, the comfortable open area buildings or the iconic artwork decorating the place. No, the biggest thing to me was the culture of candor. There was no power structure in the rooms. Ego was taken out. There was this incredible respect and expectation for everyone in the room to give and take honest notes. It was transformative and something I have forever sought to encourage and replicate in my own teams. Ed’s comment? “Yes, but I know we still have work to do.”

Ed is right. I have seen organizations achieve good success only to see it calcify processes or limit the ability to receive corrective feedback. As my conversation with Ed underscored, it is critical to continually seek honest feedback, remove power structures from the room and drive changes accordingly. I’m proud to say that I personally continue to see this honest feedback. At least once a week, someone on my team will raise an issue to me where we—and yes sometimes just me—are not doing the right thing, not communicating well, missing an opportunity, or doing something we shouldn’t. These are pure gold. I won’t pretend they don’t sometimes sting or hurt, but I can’t think of a single time where they didn’t result in some improvement that made us all better.

Are you willing to receive candid feedback? Are you willing to give it? As a leader, are you removing the power structure in the room so that you minimize risk and amplify candor?

I recognize that I’m over indexed on optimism, but I also believe that at any given point, something is going wrong. How do we discover that and encourage others to do the same? Getting a true and honest signal when things are going wrong is critical for our organizations if we hope to see them stay relevant, successful and thriving. Look for problems. Reward and embrace honest feedback so that you can change. As Ed would say, “There’s no upside in being wrong.” Strive for being right!

Laughter!

“There is nothing better or more cleansing in this world than laughter.” – Pat Carroll

“Hahaha!” Laughter filled the room. Pat was with her daughters and granddaughter. Tears were rolling down their cheeks like a shower, washing and refreshing with each powerful laugh. It was glorious. The smiles, the sounds, and the senses radiated and adorned Pat’s gregarious and welcoming face.

Pat began acting in local productions when she was just five years old. She was funny. Her wit and humor had gained the attention of brilliant stars like Lucille Ball, Mary Tyler Moore, Carol Burnett and Danny Thomas. She loved performing live shows, stand-up comedy and doing character acting. She picked up roles on television shows like ABC’s Laverne & Shirley. She started doing voice-over work in the 1980’s for animation programs like Scooby-Doo, Galaxy High, A Goofy Movie, Pound Puppies, Garfield and even voiced the character of Granny in Hayao Miyazaki’s My Neighbor Totoro. But her most beloved role would come in 1989.

“I’ve been a Disney fan since I was 5 years old,” Pat would explain. She had joined the Mickey Mouse Club and even had the ears. Her greatest dream was to perform in a Disney film. That day finally came. Disney was working on a new animated film and the directors and musical team were looking for the perfect talent. Pat auditioned six times. Her determination paid off! A year later, she got the call to be the voice of Ursula in Disney’s The Little Mermaid.  She laughed! It was a dream come true and she said, “I’ve never enjoyed anything so much in my life.” Her memorable and throaty rendition of Poor Unfortunate Souls would make her one of Disney’s most beloved villains. Can you hear her singing? Can you hear her laughing? That was Pat.

Pat Carroll passed away this past weekend, July 30, 2020, at 95 years old. In a recent interview, she said, “I’ve had the most wonderful life. I’ve done everything I wanted to do and I’ve had a ball doing it.” Indeed she did. To Pat, the greatest thing in the world is laughter. The ability to laugh and make other people laugh is a superpower that is a remedy for so much that ails us. It provides cleansing. It washes our worries, treats our bruises and breathes oxygen into our journey.

Laugh! Make sure you take time to sample some humor today, and every day.

https://twitter.com/DisneyAnimation/status/1554593912894791682/photo/1

Keep Exploring

“We keep moving forward, opening up new doors and doing new things, because we’re curious … and curiosity keeps leading us down new paths.” – Walt Disney

I love Disneyland!  My girls and I just concluded a three day visit at Disneyland and Disney California Adventure.  We stayed on property so we could enter the park early in the morning and enjoy the cool awakening of this magical place. Despite having fully memorized the layout over the past nearly 17 years, my girls still love to pick up a map. They are not alone. I saw many families around us walking down Main Street with their heads buried in a map including the digital version on their smartphones.  I love watching our guests, especially the little ones at the beginning of the day when they are full of anticipation and energy.  Their little arms struggle to stretch out the map in front of them as they bounce with excitement.  It’s contagious!  As they scan the map, their eyes tell a story of the wonders, adventures and discoveries that await them.  There is something powerful about exploring new possibilities, mysteries and experiences.  You can feel it too, can’t you?

We are curious creatures. It begins early as we try new things. Sights, sounds, smells, textures. They all fascinate us and pull us like a gravity to explore more. We ask, “What is this? How does it work? Why is it here? Is there more to this?”  We peer into the small, the quantum world, asking if it can be even smaller.  We gaze into the heavens and ask how far does it go and is it even bigger.  Our insatiable curiosity launches discovery, plunging to the depths of the sea and flying to the surface of other worlds.  Our eyes are hungry for discovery and our minds are thirsty for excursions. We map our menu of options and begin to explore. 

This past week, NASA’s Webb Space Telescope rocked the world with new discoveries of the universe that we have never seen before. Thousands of new galaxies, solar systems, exoplanets and star formations from 290 million light-years away were suddenly made available just inches from our eyes.  Each discovery reminds us that we are part of something even bigger.  It opens up a new map to explore.  Before us, the universe.  Where should we go next? What is this? How does it all work? Why is it here? Is there more to this?  And on we go.  We keep exploring because we are curious.  

What fascinates you? What are you exploring today? Stay curious!

Image Credits: NASA, ESA, CSA, and STScI

Fight for the Users!

“On the other side of the screen, it all looks so easy.” – Kevin Flynn

Greetings programs,

“LaserDisc… Prepare to be blown away!” The clerk at the local movie rental store handed us the LaserDisc player and movie and guaranteed that it would level up our home movie experience. My brother and I unpacked the dazzling new player and quickly connected the RCA cables, powered up the audio system and hit play. Seconds later it sprung to life with colorful geometric shapes flying across the screen, taking us on a journey into a virtual realm. The dazzling images on the screen were accompanied by room filling sounds the LaserDisc pumped into the audio system. The ethereal soundtrack by Wendy Carlos transported us into this magical world of the impossible. The characters in the movie were playing video games, but not like my sister and I would play at the local arcade, they were actually in the game, inside the computer! They were “programs”, walking around, pulling power from circuit board rivers of light, recording information on their identity disks, piloting vector based light-cycles, tanks, recognizers and solar sailing ships across the grid. And like any good hero story, they fought against the oppressive evil overlord. The Master Control Program sought to enslave the world of computer programs to do it’s evil bidding to ultimately take over the human world. They were fighting for the “Users”, the human creators of this digital realm. One of those creators, a programmer named Flynn, gets transported into this digital world to join in on the fight. Welcome to the world of TRON!

I was blown away! The clerk had been right. It had inspired me and introduced me into a new world. The world of programs, computers and computer graphics. I was suddenly obsessed with this new found passion. It became an imperative for me to learn everything I could about this computer world. I managed to talk my dad into getting me a Commodore 64 so I could learn to do all these things that I had seen on the screen. Soon, I was crafting my own programs, sprites, animations and audio waveforms. I even made my own space adventure game that I published in our middle school paper, as if anyone would ever type in all that code! I was hooked. Maker clubs, hacker homebrew meetups and bulletin board systems eventually led me to join the computer science and electrical engineering departments at the University of Tulsa. I knew what I wanted to do. I wanted to fight for the Users, making programs and systems that made the world a better place.

TRON was released to theaters 40 years ago this past weekend. While not a blockbuster for Disney by any means, the film was groundbreaking. As with so many of Disney films, it had inspired people just like me. It even paved the way for computer-generated imagery in animated films. John Lasseter has said that without TRON, there would have been no Toy Story.

We make magic. But that magic isn’t just the compelling storytelling, the visual effects, the powerful adventures or experiences we deliver. No, the real magic is what endures those moments and begins a ripple effect on lives. People become inspired to try new things. New passions awaken. New worlds unfold. The work we do makes an impact that transcends the bottom line and propels us into the future as a species. We inform. We inspire. We improve our human experience, one story at a time.

Are you ready? It’s time to go play the game. Let’s go fight for the Users!

End of Line

Let’s Talk About Bruno

“I feel like I missed something…”  – Bruno

Let’s talk about Bruno!  Wait, what?  We don’t talk about Bruno?  For those of you who haven’t seen Walt Disney Animation Studios’ Encanto , you are missing out.  I won’t post any spoilers, but let’s say it is definitely one of those multi-play movies, especially at the Cox home, and likely for any of you with kids at home.  I hear the soundtrack playing again right now.  

Over the holidays, I had the pleasure of going to the theater to see Encanto with my entire family, including my son who moved away.  That’s something we haven’t been able to do together for several years now.  In typical Disney fashion, the story unfolds a powerful moral narrative, celebrates family decorated with spectacular magical moments, music, characters and beautiful vibrant colors.  We talked about it as a family for hours afterwards.  Great memories!

It’s a joy and a privilege to work at Disney. We make moments that last a lifetime.  But I think we can get so caught up in the day to day, log4j or sprint of the moment that we forget the incredible impact that our work, our company and our fellow cast members have on our human family.  We make magic.  The artistry, the technical innovation, the story telling, and the signature quality of our products all power our ability to deliver enchanted experiences.  Those interactions create moments and memories that last forever.  They help craft and elevate personal narratives and family stories that pass down from one generation to the next.  Like many of my fellow cast members, I often hear family and friends excitedly convey their personal or families’ first experiences with Disney, perhaps a Mickey Mouse short, a character, a movie or a trip to Disneyland.  A smile crosses their face and they close their eyes as they reminisce and cherish those wonderful moments.

Can I suggest something?  This isn’t unique to working at Disney. All of our actions, our work and our jobs impact others. Take a few minutes today and look up from your laptop screen, walk outside and gaze out into our world.  Look at the horizon of the fabulous Earthship we are riding.  Across our world is a magnificent variety of amazing people, families and connections.  Imagine the infinite experiences happening to our human family across the globe right now. The work we do matters to them.  We can make a positive difference. 

Now, let’s go make some of that magic…. Oh, and let’s talk about Bruno!


Encanto – https://movies.disney.com/encanto
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