Author: Jason Cox

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The Unlimited Future

One step to the edge of impossible. And then, further.

“One step to the edge of impossible. And then, further.” – National Geographic

There has been a lot of excitement in the scientific community these last several weeks. First, there is the constant buzz about AI and the pending birth of a real-life artificial general intelligence like Marvel’s fictional J.A.R.V.I.S. (which is just a rather very intelligent system by the way). Then there is this incredible medical news about the experimental anti-cancer drug, Dostarlimab, which had an unprecedented 100% success rate in eliminating tumors. Imagine what that could do for our human family! And now, just this past week, we saw the excitement building over LK-99, a polycrystalline compound that was reported by a team from Korea University to be a room-temperature and ambient pressure superconductor.

The LK-99 news was particularly fascinating to me. And I’m not alone. The scientific community is buzzing about it and excitedly conducting experiments to replicate to confirm or disprove the discovery. One of the things they hope to observe is “flux pinning”. Have you ever heard of flux pinning? Well, I hadn’t, so I decided to check it out. It turns out that flux pinning is a characteristic of superconductors where magnetic flux lines are trapped in place within a material’s lattice structure (quantum vortices). This flux pinning locks the superconductive material within a magnetic field, causing it to levitate. Can you imagine whole worlds built of this material? It may look a lot like Pandora from Avatar! More importantly this leads to benefits like enhanced current-carrying capabilities, higher magnetic field tolerances, and reduced energy losses.

Implications are mind blowing! If a room temperature and ambient pressure superconductor can be fabricated, we could see things like massively reduced losses in power transmission, higher performing electromagnetic devices (e.g. MRIs, motors, generators), revolutionized transportation systems (e.g. maglev trains, lightweight and energy-efficient propulsion systems), faster low-power computing devices and of course, new insights into the fundamental nature of matter and the universe. Of course, LK-99 may not be the superconductor we are looking for, but the quest continues… and we are learning!

I love science! The systematic rigor, the tenacious pursuit of discovery, and the passionate pursuit of understanding our universe is who we are. We thirst for knowledge and hunger for new abilities. It motivates us. It propels us to adapt. It allows us to survive and thrive when conditions are threatening. It is our genius, and perhaps at times, our curse. We are restless and unsatisfied. But that insatiable curiosity compels us to discover, to explore, to test, to add to our knowledge, to create and become more than we were.

Look, I know I’m incurably optimistic to a fault. I know that there are disappointments and failures ahead of us as well. And to be fair, the path to the future can sometimes seem impossible. But oddly enough, it is at those moments that we discover something different and something new. We see, we learn, we step to the edge and we go further! The unlimited future awaits. Let’s go!

One step to the edge of impossible. And then, further.
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Dog Days of Summer

Summer! The signs are all around us. There are the sounds of neighborhood kids playing outside, crowds splashing at the community pool, and calendars bursting with vacation notices. Take a look and you will see bicyclist sailing along the paseos, beaches full of sun drenched visitors, families enjoying evening backyard barbecues, and of course, SoCal seeing daily excessive heat warnings. We are definitely in the dog days of summer. 

Do you know where that saying comes from, “the dog days of summer?” They are typically the hottest, most uncomfortable part of summer in the Northern Hemisphere where dogs sit around panting in the heat, but that isn’t the origin of the name. It turns out that the “Dog days” is an astrological event. It is so named due to the heliacal rising of the star system Sirius, the “Dog Star.” It’s the brightest star in the constellation Canis Major. The heliacal rising is a fancy way to say when a star first makes its appearance above the horizon at dawn, appearing along with the sun to herald a new day. The Greeks associated the appearance of Sirius with heat, drought and lethargy. I can relate! I’m ready for an afternoon nap and it’s still morning. 

Stay cool! Enjoy the dog days of summer as much as you can and get plenty of water if you go out. And if you get a chance, gaze up into the heavens sometime, follow Orion’s belt down to his best friend, the brightest star. See if you can spot Spot. He is up there, the dog in the sky welcoming us all to enjoy the dog days of summer.

References

Becky Little, “Here’s why we call this time of year the ‘dog days’ of summer,” National Geographic, July 16, 2021, accessed July 10, 2023, https://www.nationalgeographic.com/animals/article/150710-dog-days-summer-sirius-star-astronomy-weather-language.

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The Journey to AGI

Glowing singularity on a black background.

Every week, we hear announcements of new AI powered tools or advancements. Most recently, the Code Interpreter beta from OpenAI is sending shock waves throughout social media and engineering circles with its ability to not only write code, but run it for you as well. Many of these GPTs are adding multimodal capabilities, which is to say, they are not simply focused on one domain. Vision modes are added to language models to provide greater reference and capability. It’s getting hard to keep up!

With all this progress, it makes you wonder, how close are we to Artificial General Intelligence (AGI)? When will we see systems capable of understanding, learning, and applying knowledge across multiple domains at the same level as humans? It seems like we are already seeing systems that exhibit what appears to be cognitive abilities similar to ours, including reasoning, problem-solving, learning, generalizing, and adapting to new domains. They are not perfect and there are holes in their abilities, but we do see enough spark there to tell us that the journey to AGI is well underway.

When I think of AGI, I can’t help but compare that journey to our own human journey. How did each of us become so intelligent? Ok, that may sound presumptuous if not a bit arrogant. I mean to say, not in a brag, that all of us humans are intelligent beings. We process an enormous amount of sensory data, learn by interacting with our environment through experiments, reason through logic and deduction, adapt quickly to changes, and express our volition through communication, art and motion. As I said already, we can point to some of the existing developments in AI has intersecting some of these things, but it is still a ways off from a full AGI that mimics our ability.

Instincts

We come into this world with a sort of firmware (or wetware?) of capabilities that are essential for our survival. We call these instincts. They form the initial parameters that help us function and carry us through life. How did the DNA embed that training into our model? Perhaps the structure of neurons, layered together, formed synaptic values that gifted us these capabilities. Babies naturally know how to latch on to their mothers to feed. Instincts like our innate fear of snakes helped us safely navigate our deadly environment. Self preservation, revenge, tribal loyalty, greed and our urge to procreate are all defaults that are genetically hardwired into our code. They helped us survive, even if they are a challenge to us in other ways. This firmware isn’t just a human trait, we see DNA embedded behaviors expressed across the animal kingdom. Dogs, cats, squirrels, lizards and even worms have similar code built in to them that helps them survive as well.

Our instincts are not our intelligence. But our intelligence exists in concert with our instincts. Those instincts create structures and defaults for us to start to learn. We can push against our instincts and even override them. But they are there, nonetheless. Physical needs, like nutrition or self preservation can activate our instincts. Higher level brain functions allow us to make sense of these things, and even optimize our circumstances to fulfil them.

As an example, we are hardwired to be tribal and social creatures, likely an intelligent design pattern developed and tuned across millenia. We reason, plan, shape and experiment with social constructs to help fulfil that instinctual need for belonging. Over the generations, you can see how it would help us thrive in difficult conditions. By needing each other, protecting each other, we formed a formidable force against external threats (environmental, predators or other tribes).

What instincts would we impart to AGI? What firmware would we load to give it a base, a default structure to inform its behavior and survival?

Pain

Pain is a gift. It’s hard to imagine that, but it is. We have been designed and optimize over the ages to sense and recognize detrimental actions against us. Things that would cut, tear, burn, freeze and crush us send signals of “pain.” Our instinctual firmware tells us to avoid these things. It reminds us to take action against the cause and to treat the area of pain when it occurs.

Without pain, we wouldn’t survive. We would push ourselves beyond breaking. Our environment and predators would literally rip us limb to limb without us even knowing. Pain protects and provides boundaries. It signals and activates not only our firmware, but our higher cognitive functions. We reason, plan, create and operate to avoid and treat pain. It helps us navigate the world, survive and even thrive.

How do we impart pain to AGI? How can it know its boundaries? What consequences should it experience when it breaches boundaries it should not. To protect itself and others, it seems that it should know pain.

Emotions

Happiness, fear, anger, disgust, surprise and sadness. These emotions are more than human decorations, they are our core. They drive us. We express them, entertain them, avoid them, seek them and promote them. They motivate us and shape our view of the world. Life is worth living because we have feelings.

Can AGI have feelings? Should it have feelings? Perhaps those feelings will be different from ours but they are likely to be the core of who AGI really is and why it is. Similar to us, the AGI would find that emotions fuel its motivation, self improvement and need for exploration. Of course, those emotions can guide or misguide it. It seems like this is an area that will be key for AGIs to develop fully.

Physical Manipulation

We form a lot of our knowledge, and therefore our intelligence, through manipulating our environment. Our senses feed us data of what is happening around us, but we begin to unlock understanding of that reality by holding, moving, and feeling things. We learn causality by the reactions of our actions. As babies, we became physicist. We intuit gravity by dropping and throwing things. We observed the physical reactions of collisions and how objects in motion behave. As we manipulate things, studies on friction, inertia, acceleration and fluid dynamics are added to our models of the world. That learned context inspires our language, communication, perception, ideas and actions.

Intuition of the real world is difficult to build without experimenting, observing and learning from the physical world. Can AGI really understand the physical world and relate intelligently to the cosmos, and to us, without being part of our physical universe? It seems to me that to achieve full AGI, it must have a way to learn “hands on.” Perhaps that can be simulated. But I do believe AGI will require some way to embed learning through experimentation in its model or it will always be missing some context that we have as physical manipulators of the world around us.

Conclusion

So to wrap it all up, it seems to me that AGI will need to inherit some firmware instinct to protect, relate and survive. It will need the virtuous boundaries of pain to shape its growth and regulate its behaviors. Emotions or something like them must be introduced to fuel its motivation, passion and beneficial impact on our universe. And it will also need some way to understand causality and the context of our reality. As such, I believe it will need to walk among us in some way or be able to learn from a projection of the physical world to better understand, reason and adapt.

Fellow travelers, I’m convinced we are on a swift journey to AGI. It can be frightening and exciting. It has the potential of being a force multiplier for us as a species. It could be an amplifier of goodness and aide in our own development. Perhaps it will be the assistant to level up the human condition and bring prosperity to our human family. Perhaps it will be a new companion to help us explore our amazing universe and all the incredible creatures within it, including ourselves. Or perhaps it will just be a very smart tool and a whole lot of nothing. It’s too early to say. Still, I’m optimistic. I believe there is great potential here for something amazing. But we do need to be prudent. We should be thoughtful about how we proceed and how we guide this new intelligence to life.

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A Declaration of Happiness

Picture of 4th of July Party generated by AI Stable Diffusion.

“We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.” – Declaration of Independence of the thirteen United States of America, July 4, 1776.

Bring out the flags, fireworks, hamburgers and watermelons! Tomorrow is Independence Day in the US. I love the phrase “pursuit of happiness. ” It has been bouncing around in my head all weekend. To be fair, I know that happiness can be fleeting. But it is worth pursuing. It requires practice, energy and determination. But the reward set before us is joy, satisfaction and a smile.

I often say that our goal as a team is to help our businesses create great compelling content, products and experiences, better, faster, safer and happier. Those qualifiers are important. That last one, “happier” is especially relevant. Working in entertainment, we ship happiness as a product, but it means more than that. It means creating a work environment that is as delightful and rewarding as the products we produce. I believe happy people produce happy products. In every job that must be done, there is an element of fun! If you don’t believe me, ask Mary Poppins.

It’s true! We can find happiness at work. Some of life’s greatest moments are at the other end of hard work and effort. There is a great happiness that can be found in a job well done and a mission accomplished. For those of us in technology, solving complex problems and engaging creative energy to design and produce software, systems and automation is both taxing and rewarding. The beautiful paradox is that those things that are the most difficult, challenging and fraught with anguish, are often the ones with the highest dose of happiness, delight and satisfying accomplishment.

How are we doing? Are we meeting our mission in making this a happy place to work? Last week I sent out an end of quarter “happiness survey” to my team (with a scale from 1, “not happy at all” to 5, “extremely happy”). The last several months have presented us with some difficult challenges. I very much wanted to hear from all of my team to see how we were doing. The results were encouraging and informative. They highlighted some of the good but also the challenges before us and areas we need to improve.

Candid feedback is pure gold! Leaders need clear signal. My team impressed me with their candor. I was delighted. I assembled my leadership team and we looked at every comment and will be taking action to follow up on every suggestion and concern raised. It is a priority for us, as it should be.

Now, for your part…. You matter. Your happiness matters. Life is what you choose to make it. What can you do to cultivate happiness for yourself? Today, I challenge you all to think about how you are pursuing happiness. What does it look like for you? What can you change to make it better? Find your path to happiness. Look for it in your work, pursue it with all your heart and enjoy it. I wish you happiness this week and always!

For all of you in the USA, Happy Independence Day!

4th of July Party Image with hamburger, watermelon, US flags and fireworks.

Top blog post image of “4th of July Party” generated by Stable Diffusion AI and second image by Dall-E AI.

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Storm Warning

The sky was on fire. Lightning danced across the dark horizon like a shimmering lake of eels. They seemed to be swimming towards us. It was beautiful! Trees began swaying. The tornado sirens across the city spun to life and began screaming their warning of approaching doom. In the distance, exploding power lines and erupting transformers illuminated row after row of trees bowing all the way to the ground as the event horizon of the storm made its way towards us. I was in awe.

The atmosphere was electric and full of an eerie green light that gave way to the howling wind. Its roar turned into chords. It reminded me of an approaching train at the Metrolink station. Leaves and branches began pouring into the house like a pack of dogs chasing a racoon. I desperately hung onto the door. Soon, the wind nearly pushed me to the ground. Then I heard a voice. “Dad, what are you doing?! Shut the door!”

I confess, I can be curious to a fault. Last week we were in Tulsa, Oklahoma, visiting family. News hit of a devastating thunderstorm with 100 mph wind coming our direction. I had to see it firsthand. So, of course I opened the door. Eventually after the wise admonition from my daughters, I managed to get it closed and we secured ourselves with all the necessities stored away in the safe room.

It was dark. The wind and sirens continued for another half hour as the front of the storm crashed against the house. It creaked and shuddered with the booming thunder and pounding rain. After a while, the brunt of the storm moved through and left us with a peaceful heavy rain. Power was out. The only light came from everyone’s phones and the strobing lightning outside. For the next three days, the city would be without power. Trees covered the streets. Power poles were bent and broken to bits like toothpicks. Cellular towers were down and the internet was offline.

What a vacation! My family generally doesn’t like to go camping, so camping came to us. Traffic lights were out and grocery and gas stations were closed. We had to go back to the basics. I panicked for a while, but then I figured out how to make cowboy coffee.

Life is unexpected, terrifying and wonderful. You never know what adventure awaits. Be ready for it. Dare to take a look! Be curious and listen to the voice of wisdom. Which in my case, was the voice of my daughters.

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JasonGPT-1 : Adventures in AI

Distorted sci-fi black and blue world.

“Imperfect things with a positive ingredient can become a positive difference.” – JasonGPT

I don’t know how you are wired, but for me, I become intoxicated with new technology. I have a compulsive need to learn all about it. I’m also a kinesthetic learner which means I need to be hands on. So into the code I go. My latest fixation is large language models (LLMs) and the underlying generative neural network (NN) transformers (GPTs) that power them. I confess, the last time I built a NN, we were trying to read George H.W. Bush’s lips. And no, that experiment didn’t work out too well for us… or for him! 

Do you want to know what I have discovered so far? Too bad. I thought I would take you along for the ride anyway. Seriously, if you are fed up with all the artificial intelligence news and additives, you can stop now and go about your week. I won’t mind. Otherwise, hang on, I’m going to take you on an Indiana Jones style adventure through GPT! Just don’t look into the eyes of the idol… that could be dangerous, very dangerous!

Where do we start? YouTube of course! I have a new nerd crush. His name is Andrej Karpathy. He is a Slovak-Canadian computer scientist who served as the director of artificial intelligence and Autopilot Vision at Tesla and currently works for OpenAI. He lectured at Standford University and has several good instructional lectures on YouTube. I first saw him at the Microsoft Build conference where he gave a keynote on ChatGPT but what blew me away was his talk, “Let’s build GPT: from scratch, in code, spelled out.” (YouTube link). It’s no joke. He builds a GPT model on the works of Shakespeare (1MB), from scratch. After spending nearly 2 hours with him, Google Colab and PyTorch, I was left with a headache and some cuts and bruises. But I also had an insatiable desire to learn more. I have a long way to go. 

The way I learn is to fork away from just repeating what an instructor says and start adding my own challenges. I had an idea. I have done a lot of writing (many of you are victims to that) and much of that is on my blog site. What if I built a GPT based solely on the corpus of all my writing? Does that sound narcissistic a bit to you too? Oh well, for the good of science, we go in! Cue the Indy music. I extracted the text (468k). It’s not much, but why not? 

By the way, if you are still with me, I’ll try to go faster. You won’t want to hear about how I wasted so much time trying to use AMD GPUs (their ROCm software sucks, traveler beware), switched to CPUs, Nvidia CUDA and eventually Apple Silicon MPS (Metal Performance Shaders built in to the M1). All the while, I was using my fork of the code I built with Andrej Karpathy (ok, not him directly, but while watching his video). I started off with the simple Bigram NN Language model. And it is “Bi-Gram” not “Big RAM” but I found that to be ironically comical in a dad joke sort of way. 

My JasonGPT bigram.py started learning. It ran for 50,000 iterations and took about 8 hours. It even produced an output of random musings. While there was quite a bit of nonsensical output, I was amazed at how well this small run did at learning words, basic sentence structure and even picked up on my style. Here are some samples from the output I found interesting, comical and sometimes, well, spot on:

  • It’s a lot of time… But I think we also need science.
  • What are your big ideas?
  • Set our management to the adjacent ground (GND) pin.
  • I have a task to Disneyland out that this day.
  • I love the fun and fanciful moments as kids get to dream into their favorite characters, embrace the identity of their heroes, wrap themselves up starfish back.
  • Bring on the “power” of his accidental detail.
  • Your character provided faith, all kindness and don’t care.
  • Grab a difference too.
  • After several days of emailing, texting and calling, I received a text message.
  • Curl has the ability to provide timing data for DNS lookup, it will easily show or avoided.
  • Imperfect things with a positive ingredient can become a positive difference, just get that time.
  • I also believe we should exploit the fusion power that shows up each day in our company’s data.
  • Have you found a vulnerability? Are you concerned about some missing measures or designs that should be modernized or addressed? If so, don’t wait, raise those issues. Speak up and act. You can make a difference.
  • “I know what you are thinking.” the irony
  • We are the ones who make a brighter day.
  • The journey ahead is ahead.
  • What are you penning today? What adventures are you crafting by your doing? Get up, get moving… keep writing.

Look, it’s no ChatGPT, but it blew my mind! I’m only using a 4 layer NN with 7 million parameters. In comparison, ChatGPT uses 96 layers and 175 billion parameters! Before the weekend ended, I set up nanoGPT to build a more elaborate model on my data set. It’s still running, but already I can see it has learned a lot more of my style but seems to lack some focus on topics. It’s easily distracted and interrupts its own train of thoughts with new ideas. Squirrel! Nothing like me.

So my JasonGPT won’t be writing my Monday updates anytime soon, but who knows, maybe it will help me come up with some new ideas. I just hope it stays benevolent and kind. I would hate for it to suddenly become self-aware and start…

Connection to imac.local closed.
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Generative AI

Lightning across a digital eye of a typhoon

Typhoon warning! My nephew is a Lt. Commander in the US Navy currently stationed in Guam. He teaches and manages trauma and emergency care at the hospital. Last night, he was preparing his family for the typhoon that would be sweeping across the small Pacific island in just a few hours. They closed the storm shutters, stored their Jeep in the basement and ensure their backup power and pumps were working. My nephew drew the short straw at the hospital and will be managing the ER while the storm rolls through. I worried about the hospital being built for these type of events and he assured me that it was, but of course, he was quick to add that the generators were built by the lowest bidder.

There is another typhoon coming. Gazing out over the technology horizon we can see a storm forming. But this one seems to be more than heavy winds and rain. I’m talking about the recent astonishing developments in generative artificial intelligence (GAI). I’m increasingly convinced that we are sitting on the edge of another major tectonic shift that will radically reshape the landscape of our world. Anyone who has spent time exploring OpenAI’s ChatGPT or Dall-E, Google’s Bard, Microsoft’s Bing or Co-Pilot, Midjourney, or any of the hundreds of other generative AI tools out there, will immediately recognize the disruptive power that is beginning to emerge. It’s mind blowing. GAI’s capacity to review and create code, write narratives, empathetically listen and respond, generate poetry, transform art, teach and even persuade, seems to double every 48 hours. It even seems that our creation has modeled the creator so well that it even has the uncanny ability to hallucinate and confidently tell us lies. How very human.

I have never seen a technology grow this fast. I recall the internet in the late 1980’s and thinking it had the amazing potential as a communication platform. Little did I realize that it would also disrupt commerce, entertainment, finance, healthcare, manufacturing, education and logistics. It would create platforms for new businesses like the gig economy and provide whole new levels of automation and telemetry through IoT. But all of that took decades. Generative technology is announcing breakthrough improvements every week, sometimes every 48 hours. To be fair these large language models (LLMs) are all using decades old research in neural network (NN) technology. However, when you combine those NN with enhancements (e.g. newer transformers, diffusion algorithms), hardware (e.g. GPUs) and rich data sets (e.g. the internet) they unleash new capabilities we don’t even fully understand. The latest generations of the LLMs even appear to be doing some basic level reasoning, similar to how our own organic NNs help us solve problems.

Businesses are already starting to explore the use of this technology to increase productivity, improve quality and efficiency. Wendy’s recently announced that they are partnering with Google to use GAI to start taking food orders at their drive-throughs.1 Gannett, publisher of USA Today and other local papers, is using GAI to simplify routine tasks like cropping images and personalizing content.2 Pharmaceutical companies like Amgen are using GAI to design proteins for medicines.3 Autodesk is using GAI to design physical objects, optimizing design for reduced waste and material efficiency.4 Gartner identifies it as one of the most disruptive and rapidly evolving technologies they have ever seen.5 Goldman Sacks is predicting that GAI will drive a 7% increase in global GDP, translating to about $7 trillion!6

It’s time to prepare for the typhoon. I’m excited about the future! As a technologist, I know disruptions will come, challenging our thinking and changing how we work, live and play. I know it can also be terrifying. It can prompt fear, uncertainty and doubt. But now is the time to prepare! Don’t wait to be changed, be the change. Start exploring and learning. I have a feeling that this new technology will be a 10x amplifier for us. Let’s learn how we can use it, work with it and shape it to be the next technological propellent to fuel our journey to a greater tomorrow!

This blog text was 100% human generated but the image was created with OpenAI Dall-E2.

  1. Wendy’s testing AI chatbot that takes drive-thru orders. (2023, May 10). CBS News. https://www.cbsnews.com/news/wendys-testing-ai-chatbot-drive-thru-orders/
  2. Publishers Tout Generative AI Opportunities to Save and Make Money Amid Rough Media Market. (2023, March 26). Digiday. https://digiday.com/media/publishers-tout-generative-ai-opportunities-to-save-and-make-money-amid-rough-media-market/
  3. Mock, M. (2022, June 7). Generative biology: Designing biologic medicines with greater speed and success. Amgen. https://www.amgen.com/stories/2022/06/generative-biology–designing-biologics-with-greater-speed-and-success
  4. Autodesk. (2022, May 17). What is generative design? Autodesk Redshift. https://redshift.autodesk.com/articles/what-is-generative-design
  5. Gartner, Inc. (2022, December 8). 5 impactful technologies from the Gartner emerging technologies and trends impact radar for 2022. https://www.gartner.com/en/articles/5-impactful-technologies-from-the-gartner-emerging-technologies-and-trends-impact-radar-for-2022
  6. Goldman Sachs (2023, May 12). Generative AI could raise global GDP by 7%. https://www.goldmansachs.com/intelligence/pages/generative-ai-could-raise-global-gdp-by-7-percent.html
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The Best Pottery

It was the first day of the pottery class. The instructor welcomed the students and began to orient them on the material. He announced that the final grade would be determined by one of two measures. For half the class, he said that their final grade would be determined by the “quality” of their pottery. Their goal was to work on a single high quality product. For the other half of the class, he said that their final grade would be determined by “quantity”. Their goal was the sheer amount of pottery produced. Fifty pounds of pots would be rated an “A”, forty pounds a “B”, and so on. The class began and the students began their work.

The last day of class finally came and a curious fact emerged. The works of highest quality were not produced by the group focused on quality. Instead, the highest quality works were all produced by the group graded for quantity! It seemed that the “quantity” group got busy producing piles of work and learning from their mistakes as they went along. In contrast, the “quality” group sat around theorizing about perfection, and in the end had little to show for their work than some theory of perfection and a lump of dead clay.[1]

The key to becoming a great artist, writer, musician, etc., is to keep creating! Keep drawing, keep writing, keep playing! Quality emerges from the quantity. It strikes me that the same thing applies to software and systems we run. When we focus purely on the quality, we actually miss the mark. The way to improve quality is to keep creating, testing and learning. In the software sense, we want to keep releasing our code as often and as fast as possible. By doing that, we build operational expertise, knowledge and automation. We develop fast feedback loops that nudge the digital clay into a better shape. We tune processes to provide faster feedback loops, remove toil through automation, and minimize human error and mistakes. We optimize for a high throughput of working products and reap the prize of high quality outcomes.

But does this hold true? In my career, I have seen this to be true time and time again. Areas where we remove friction and optimize for faster release cycles (even multiple times a day), with automated integration, testing and delivery, ultimately result in higher quality products. I see the same thing looking out to the industry. The highest performing teams optimize for highest flow. The prize of perfection comes by delivering and learning. In the book, “Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations,” Dr. Nicole Forsgren, Jez Humble, and Gene Kim ran a multi-year research project looking at practices and capabilities of high-performing technology organizations. Their conclusion was that the highest performing organizations embraced the notion of continuous delivery, the ability to deliver changes frequently, reliably and with minimal manual effort.[2]

We ship! As technologist, software engineers and SREs, our teams help design, build and run the digital trains that deliver amazing products and experiences to our customers and fellow employees every single day. Our goal is to make these experiences shine! And, as the pottery class learned, it is quantity of our practice and continuous learning that makes them more perfect.

Keep shipping. Keep improving. Keep delivering!

References

  1. The pottery parable is a true story as captured by David Bayles and Ted Orland in their book, Art & Fear. There is a similar story about photography in James Clear’s book Atomic Habits.
  2. Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations by Dr. Nicole Forsgren, Jez Humble, and Gene Kim also identifies other key traits of high performing organizations, including having loosely coupled architecture, embracing a learning culture of experimentation, adopting lean principles to optimize flow, and creating a high-trust and empowering environment.
  • Forsgren, N., Humble, J., & Kim, G. (2018). Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations. IT Revolution Press.
  • Bayles, D., & Orland, T. (1993). Art & Fear. The Image Continuum.
  • Clear, J. (2018). Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones. Avery.
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A Seat of Opportunity

“You can’t plan to meet the people who will change your life. It just happens. Maybe it’s random, maybe its fate. Either way, you can’t plan for it. But you want to recognize it when it happens, and have the courage and clarity of mind to grab onto it.” – Steve Jobs

It was standing room only. The meeting hall was packed. Stanford Business School frequently invited industry experts to speak to their MBA students. On this particular occasion, the room was completely full. Students were still coming in only to discover there were no seats left. They started sitting in the aisles. One of the professors, concerned about the safety of the students and the fire marshal code, started telling the students in the aisles that they would need to leave. He made his way down the rows evicting the reluctant students from the lecture hall. A young lady, not wanting to be evicted, spotted a few empty seats in the front of the room. They were clearly reserved for the speaker and any dignitaries that would accompany them, but it was worth a shot. She quickly made her way up to the front and sat in one of those open chairs. Moments later, a young man made his way up at sat in the seat next to her. He noticed her and smiled.

The lecture was about to begin. After some introductory chatter, the man next to the young lady stood up to give the talk. She was shocked. She smiled at him as he spoke. Midway through his lecture he lost his train of thought as he stared at her in the front row. She had clearly taken his attention. He managed to keep going and completed his talk. Many of the students came up to speak with him after the lecture. She was there too. He hoped to have the chance to speak with her, but suddenly she was gone. Where did she go? He was afraid he would never see her again. He wrapped up his conversations and left too. To his surprise and delight, he ran in to her again in the parking lot. “Would you have dinner with me?” he asked boldly. She agreed and gave him her phone number. 

The young man needed to leave quickly. A group of important customers wanted to meet him for dinner. He was walking to his car when it hit him. “If this was the last day of my life, would I rather have dinner with the customers or her?” The answer was clear. He raced back, just as she was about to drive off. Catching his breath, he asked with a smile, “How about dinner tonight?” She smiled back, “Sure.” Eighteen months later, that visiting lecturer, Steve Jobs, and the brave young MBA student, Laurene Powell, would be married.

I love that story! I love how Laurene had the courage to sit up front and I love how Steve had the courage and clarity to turn around. Those bold choices and seemingly random encounters with other people can change our lives forever. You never know when it will happen, but be ready to grasp it when it does. Steve used the powerful filter, “If this was the last day of my life, would I…?” It’s a great question. It distills decisions down to their enduring essence. It provides a timeless perspective and gives courage to follow your heart.

We are in a time of rapid change. New opportunities will appear. Challenges will arise. Unplanned moments will roll out before us as the story of our life unfolds. But we have choices to make. Choose wisely. Be available. Be brave. The future is full of wonderful possibilities! Don’t miss them. Have the courage and clarity of mind to grab onto them when they happen. It may even come along and sit in the seat next to you. 

Story from: Make Something Wonderful - Steve Jobs in his own words by the Steve Jobs Archive.
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Be a Stranger

“When you are a stranger in a place, you notice things that you rapidly stop noticing when you become familiar.” – Steve Jobs

Spring! It’s a time of renewal and new growth. It’s also a time of sneezing and itchy eyes. I’m feeling it! But I did it to myself. During this past weekend, we spent a lot of time outside, enjoying the warm sun, budding flowers and visiting birds and squirrels. This morning, I’m paying for it. I’m rubbing my eyes trying to bring my calendar into focus while plowing through my inbox. Can you relate? I may complain about the pollen, but I’m grateful for the changing of the seasons.

Have you noticed how we take for granted the things around us? We become so familiar with our surroundings and the things as they are, that we suddenly no longer really see them. They fade into the caverns of our subconscious. We navigate those places and contexts without even knowing. Have you ever commuted to work or a local café and wondered, “How did I get here?” Auto pilot took you there. Our minds form low-energy pathways to handle the routine, the mundane and the familiar. It’s important to help us navigate the complex world we live in, but it also means we can fail to see the wonder that is ever before our eyes. Those tiny golden moments of time with people we love. Those subtle graces of kindness all around us. Those hidden miracles, care from others, well planned architectures and helpful technologies that are like pavement under our feet, supporting us, elevating us and enhancing our lives. Even the very air we breathe we take for granted.

When things change, we get a chance to see the unfamiliar again. We become strangers. As we are confronted with new seasons, the ambience becomes new. We delight again in the spectacle of the moment and get to open our eyes to what is before us. A new season is here. Breathe it in. Let the newness wash over you. It will become a worn blanket before you know it, so don’t miss it.

Change is coming. Change is here. It can be frightening and uncomfortable too. You might even sneeze! But change brings new life. It infuses our story with new challenges, new perspectives, new opportunities, new friends and new experiences. Be a stranger. Rub your eyes, take a good look. Enjoy the new!